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Closed is not the same as completed: a public-issue pilot study: a 22-issue pilot from an August 2026 creation cohort, observed September 30, 2026 UTC. It is not a study of paying customers and does not establish typical SaaS onboarding outcomes.

The Handoff Review. (2026-09-30). Closed is not the same as completed: a public-issue pilot study. THR-2026-001, version 1.0.0. Workflow Inspector / WBZKLLC, LLC. https://workflow-inspector.com/research/studies/public-issue-lifetimes-2026-08/

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